Terms

Booking terms

These terms cover bookings with Bingaz Street Food: junk boat catering (Bingaz at Sea), the Bingaz at Sea Party Experience and Bingaz on the Grill. By placing a booking you agree to them.

Booking

  • A booking on the website is a request. It's confirmed once we've agreed the date, place and dishes with you on WhatsApp — nothing is charged before then.
  • We take bookings up to 2 days before your event, subject to availability — 7–10 days ahead is best.
  • Junk sets have a minimum number of guests, shown on each set (usually 15). We cater for groups of up to 100.
  • Some dates fill up. If we can't take your date, we'll tell you before anything is paid.

Prices & payment

  • Prices are in Hong Kong dollars. Junk sets are priced per guest; grill products per pack or weight as shown.
  • Delivery is quoted separately once we know where you're boarding or where we're delivering.
  • Once confirmed, we send a payment link for a 50% deposit, then a link for the balance. We take bank transfer, FPS, PayMe, Alipay and credit card. Card payments are handled by Stripe.
  • One promo code per booking. Codes have no cash value and can't be added after a booking is placed.

Changes & cancellations

  • Cancel more than 72 hours before the event for a full refund. Within 72 hours a fee may apply.
  • Need to change guest numbers or dishes? Message us as early as you can and we'll update the booking and the price.

Refunds & returns

  • Refunds follow the cancellation and weather rules on this page and go back to the card or account you paid with.
  • Because it's fresh food, an order can't be returned once it's delivered. If something isn't right on the day, WhatsApp us straight away so we can sort it out.

Weather

If your junk trip is cancelled due to a Typhoon Signal 3 or above, or a Red/Black Rainstorm Warning, you can reschedule or get a partial refund. Contact us for the details.

Food, allergies & delivery

  • We offer vegetarian, vegan and halal-friendly options and do our best around allergies. Tell us about every dietary need when you book. Our kitchen handles common allergens, so we can't promise a dish is free of traces.
  • We deliver to the pier, residence or venue you give us. Please make sure someone is there to receive the food at the agreed time.
  • Food is made to be eaten on the day. Keep it chilled until it's served and don't leave it out in the heat for long.

Questions

WhatsApp or call us on +852 5729 2308, or email orders@bingazstreetfood.com. Bingaz Street Food, 23A High Street, Sai Ying Pun, Hong Kong. See also the FAQ and how we handle your details in our Privacy notice.